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Offline TidewaterTopic starter
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« on: April 19, 2012, 07:58:16 am »
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Hope these guys aren't a sponsor here. If they are OH WELL!!! I orederd a Leche Digger on Monday and didn't heard a WORD since. Called them about a minute ago and they STILL don't even know if it's been shipped!!! Come on, for a super small order of ONE item? Kept me on the phone for 20 mins just to let me know that they will send an email when it's shipped!!! It's a small store and I used to live near it when I was a lobsterman in Massachusetts. This kind of thing REALL irritates me considering it's only 1 1/2 states away. REALLY poor customer service.....

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Offline Karl
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« Reply #1 on: April 19, 2012, 08:05:53 am »
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If they are this really small store you speak of , then maybe the person responsible for shipping etc, was out sick or there was a death in the family etc, I would wait another day or so and call back and ask again and if you get the same treatment then ask to speak with a manager or Owner.

if it's still a problem then report it to the BBB online site for Massachusetts.

Good Luck and Happy Hunting.   Smiley

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Offline GoldDigger1950
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« Reply #2 on: April 19, 2012, 09:11:23 am »
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Chill, mate. Not everythnig is sent out 3 seconds after it's ordered.

The tool is worth the wait.

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It's all about that moment when metal that hasn't seen the light of day for generations frees itself from the soil and presents itself to me.
Let's Talk Treasure!

Offline TidewaterTopic starter
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« Reply #3 on: April 19, 2012, 10:08:39 am »
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Dude...telling me to chill? I waited more than 3 seconds... I waited 3  DAYS to find out it that an item that is IN STOCK on their shelves hasn't even been sent yet. OR, shourld I say...THEY don't even know if it's been shipped. I live in Pennsylvania, the company is in Massachusetts. Should be here by now, as I do ALOT of ordering online. So, I'd say that I was pretty damn patient.

Posted on: April 19, 2012, 09:53:54 AM
OK, maybe a moderator can change the "Avoid" part in my thread title. Just leave the Metaldetector.com portion....

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Offline Homefire
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« Reply #4 on: April 19, 2012, 10:40:43 am »
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Well, DOGING them on line the first weeks no Good.

Until you find out what's going on , I sure hope the dude has not died or something. Shocked

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Offline GoldDigger1950
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« Reply #5 on: April 19, 2012, 11:21:22 am »
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Quote:Posted by Tidewater
Dude...telling me to chill? I waited more than 3 seconds... I waited 3  DAYS to find out it that an item that is IN STOCK on their shelves hasn't even been sent yet. OR, shourld I say...THEY don't even know if it's been shipped. I live in Pennsylvania, the company is in Massachusetts. Should be here by now, as I do ALOT of ordering online. So, I'd say that I was pretty damn patient.

That's unreasonable. According to the laws in most states, they have 3 weeks. Like I said. Chill. You've been so spoiled by excellent service that you are disappointed in good service. I'll bet you went for the lowest price you could find on that item. Right?

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It's all about that moment when metal that hasn't seen the light of day for generations frees itself from the soil and presents itself to me.
Let's Talk Treasure!

Offline TidewaterTopic starter
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« Reply #6 on: April 19, 2012, 04:03:46 pm »
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No SMART ASS!!! I paid the REGULAR FUCKING amount. $41. Ummm...Good service? I order on a Monday, an item that is in stock, and then on Thursday NO ONE in the store knows if it's even been packaged up for shipping. No one friggin died.... :Smiley. I don't CARE about laws.

GOOD service is at least knowing if the fucking item was even packaged for shpping. Thier POLICY states that IN STOCK items are shipped within 24 hours of ordering. BOTTOM line...: They have MY $$$$ and no idea for what. I am not being ridiculous. AT LEAST be able to say, "YES, we have your order". They couldn't even tell me that, but they sure as shit can say that my credit card worked. They have my $$$ and no idea what for.

Seems SOME people like to make ASSumptions....

I think some of you NEED to go back and read/comprehend what I wrote. I SPOKE WITH THE PROPER REPS FOR SHIPPING. THEY COULDN'T EVEN TELL ME IF IT WAS PACKAGED!!! How is that good service? A bunch of people stuttering and passing the phone to 3 different people all saying they have no idea what's up?

Won't be coming back to this site....

Posted on: April 19, 2012, 03:58:46 PM
BTW GD....Go fuck yourself prick. Think you're fucking funny? Dickhead....

That other smart ass Homefire can get someone to delete my account.
{alt} You sir are the first person I have Ever Moderated.

You need to tame down.


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« Reply #7 on: April 19, 2012, 04:10:46 pm »
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Come on man give the company a brake. You ordered on Monday and 3 days later you crying you don't have it yet. Most small company's only ship once a week give them a chance.

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Offline Homefire
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« Reply #8 on: April 19, 2012, 04:12:10 pm »
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You Sir are the First person I have Moderated.

We can't condone this stuff .

Homefire has better things to do.

We have good folks here and your not on the list.



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Offline GoldDigger1950
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« Reply #9 on: April 19, 2012, 04:43:09 pm »
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Quote:Posted by Tidewater
Seems SOME people like to make ASSumptions....

Indeed, you do.

Bye, bye.

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It's all about that moment when metal that hasn't seen the light of day for generations frees itself from the soil and presents itself to me.
Let's Talk Treasure!

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