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Offline fozzyb65
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« Reply #10 on: February 28, 2011, 02:28:03 am »
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Have a Toltec 100 that is acting erratically and will send it in soon. Anyone have an idea on turn around time for repairs? Going to AZ in a couple weeks and don't want it sitting on my porch for days.

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Offline Steveo
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dug so deep I hit #9 coal
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White's M6  :   Garrett 1350 :  Coinmaster tr : Tesoro silver umax : Garrett ace 150
« Reply #11 on: February 28, 2011, 07:09:55 am »
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I just put in a order for the silver u max. I have heard nothing but good of this machine.
Once I get to know this machine I hope we can work well together.... Waveing

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Offline fozzyb65
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« Reply #12 on: April 17, 2011, 11:34:37 am »
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OK to answer my own question, it took about 2 weeks from the time they recieved the machine to send it back. Gave me 2 new coils, and a new lower pole and recalibrated the machine to the new slightly smaller coil. Works great and is back finding those deep coins and jewelery. Still amazed at how well this old Toltec 100 works. Goes deep and not too much interference. Can't say enough about the warranty. Thanks Tesoro for standing behind your product in the most generous of ways.

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Offline Digger Doug
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« Reply #13 on: May 15, 2011, 01:26:47 am »
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I just bought a Tesoro Cibola, Glad to hear good tech support story


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Offline robinh
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« Reply #14 on: June 02, 2011, 12:10:09 pm »
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That's what keeps customers loyal.Sounds like Tesoro is one great company.Thats why I recently bought one.Good customer service has recently  really went downhill.I am so glad to hear of a company that will step up to the plate for their customers!!

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Offline Digger Doug
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« Reply #15 on: June 02, 2011, 12:19:20 pm »
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There are ALL KINDS of reasons to BUY & USE these wonderfull machines. A real user reccomendation is worth thousands in paid advertisment to a brand. TESORO IS TOPS IN MY BOOK Wink

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